GOLDEN WEEK HOLIDAY AND SHIPPING NOTICE
Thank you very much for your continued support.We would like to inform you of our business and shipping schedule for the 2026 Golden Week holiday period as follows. We apologize for any inconvenience caused by this extended closure and appreciate your kind understanding. ■ Holiday PeriodWednesday, April 29 – Sunday, May 10, 2026 ■ Shipping Schedule・Last shipment before the holiday: Orders confirmed by 12:00 PM (JST) on Tuesday, April 28.・Resumption of shipping: Orders will be dispatched sequentially starting from Monday, May 11.*Note: Please place your orders early if you are in a hurry, as shipping is expected to be very congested before and after the holidays. Please also note that there may be delays in delivery due to courier peak seasons or traffic conditions. ■ InquiriesAll inquiries received via email or our contact form during the holiday period will be answered sequentially from Monday, May 11. Please understand that it may take some time for us to respond to all messages. ■ Online Store OperationsOur online store will remain open for orders 24 hours a day throughout the holiday period.In the event that an item sells out during the holidays, information regarding restocks will also be provided from May 11 onwards. We wish you a wonderful holiday season.Please enjoy your shopping.
New Year Holiday Schedule
Thank you for shopping at BIG YANK ONLINE STORE.Please be advised that our store will be closed during the year-end and New Year holidays as outlined below.■ Holiday PeriodDecember 29, 2025 to January 4, 2026■ Orders and InquiriesDuring this period, we will be unable to process shipments or receive returned items.Responses to inquiries will resume from the next business day.■ Customer SupportCustomer support will resume on January 5, 2026.Please note that response times may be delayed due to a high volume of inquiries following the holidays.■ Shipping Information・Orders placed by December 24, 2025 will be shipped by December 26, 2025.・Orders placed during the holiday period will be shipped sequentially starting January 5, 2026.Please note that delivery delays may occur due to heavy shipping traffic during the New Year season.For detailed delivery status, please contact the respective shipping carrier.■ Store Opening ScheduleThe New Year opening schedule for ANATOMICA and A'r stores varies by location.Please check each store’s official Instagram or store page for details.Thank you very much for your continued support of BIG YANK throughout this year.We wish you a wonderful New Year.We will continue striving to deliver items that stay close to your everyday life in the coming year.We appreciate your continued support of BIG YANK.
Notice of Summer Holiday Closure
Thank you for shopping at the BIG YANK Online Store. Please be informed that we will be closed for the summer holidays during the following period: ■ Holiday Period Saturday, August 9, 2025 – Sunday, August 17, 2025 ■ Important Notice During this period, we will not be able to ship orders, receive returned items, or respond to inquiries. We kindly ask for your understanding. ■ Customer Support Inquiries received during the holiday will be answered in order from Monday, August 18, 2025. Please note that response times may be delayed due to a high volume of inquiries after the holidays. ■ Shipping Information Orders placed by Thursday, August 7, 2025, will be shipped by Friday, August 8, 2025. Orders placed during the holiday period will be shipped sequentially by Wednesday, August 20, 2025. Please be aware that shipping delays may occur due to increased volume with delivery carriers during the summer season. For detailed delivery status, please contact the respective shipping company directly. We apologize for any inconvenience and appreciate your understanding. Thank you for your continued support of the BIG YANK Online Store.